Privacy Policy – Dietviet

Last Updated: 13 November 2025

Dietviet (“we,” “our,” or “us”) is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website, purchase our diet plans, or use any of our services.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following personal details when you register or interact with our services:

  • Name

  • Email address

  • Phone number

  • Gender

  • Age

  • Height, weight, and general health-related preferences

  • Payment information (processed securely through trusted third-party gateways)

b. Health & Lifestyle Information

To create personalized diet plans, we may collect:

  • Dietary preferences

  • Supplement/vitamin intake

  • Lifestyle habits

  • Health goals

  • General non-medical information voluntarily shared

We do not collect or store medical records, diagnoses, or sensitive medical data.

c. Automatically Collected Data

When visiting our website, we may automatically collect:

  • IP address

  • Device and browser details

  • Pages visited

  • Cookies and tracking information

2. How We Use Your Information

Your information may be used to:

  • Create and deliver personalized diet plans

  • Improve our services, content, and user experience

  • Send reminders, updates, and support messages

  • Process payments and manage diet plans

  • Enhance website performance and security

  • Meet legal and compliance requirements

We do not use your information to offer medical advice or diagnosis.

3. Sharing Your Information

We never sell, rent, or trade your personal information.

Your data may only be shared with:

  • Trusted service providers (e.g., payment gateways, analytics tools)

  • Legal authorities when required by law

All third-party partners must comply with strict data protection standards.

4. Data Security

We use industry-standard security measures to protect your information.
However, no online transmission or storage method is fully secure, and by using our services, you acknowledge this risk.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve browsing experience

  • Analyze website performance

  • Save user preferences

You may disable cookies in your browser settings, but some features may not work properly without them.

6. Children’s Privacy

We do not knowingly collect information from children under the age of 16.
If you believe a child has submitted information to us, please contact us so we can remove it promptly.

7. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

To exercise these rights, reach out to us at support@dietviet.com.

8. Diet Plan & Payment Policy

All diet plans purchased through Dietviet are non-refundable and non-cancellable after payment.
These terms are clearly displayed during checkout.

9. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a new “Last Updated” date.
We encourage users to review the policy regularly.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, contact us at:

Dietviet Support Team
Email: support@dietviet.com
Website: www.dietviet.com